Frequently asked questions

It is the professional home of the forestry industry: a members-only feed, an industry directory, private messaging, and a jobs and contracts board, all in one place built around how forestry actually works.

Individual membership is £6.99 a month, or £75.49 a year, which saves you 10%.

Company membership is £24.99 a month and covers four people, including whoever looks after the account. After that it is £4 a month for each extra person, however many you need. Paying yearly saves 10%. See the pricing page for the current figures.

The full community: post to the feed, build your own profile page, appear in the member directory (only if you want to), connect with other members, send private messages, browse every job in full and save job alerts so new matches land in your inbox.

Everything an individual has, for each seat, plus the ability to post jobs and contracts, a company page with your own branding, and team management so your company admin decides who holds a seat and what each seat can do.

Your membership covers four people, and the company admin is one of them. Need more? Every extra person is £4 a month, so you pay for the size of team you actually have rather than jumping up to the next bracket.

You can add people whenever you like and the cost is worked out from the day you add them. If someone leaves, drop the seat and it stays with you until the end of the period you have already paid for. There is no upper limit and no minimum term.

Collaborators are hand-picked partner organisations and individuals invited by the Forestry Connect team. They carry a Collaborator badge on the feed and have their own tab in the directory. Collaborator access is by invitation only.

Yes. Manage or cancel from your account in a couple of clicks. Your membership runs to the end of the period you have paid for and simply does not renew. The full detail is in our cancellation terms.

Yes, from the billing area of your account. Moving from monthly to annual happens straight away: you pay for the year, less what is left of the month you have already paid for. Moving from annual to monthly is booked for the end of the year you have paid for, and nothing changes until then.

Yes. Prices are in pounds sterling and our payment provider, Stripe, accepts international cards; your bank converts at its usual rate.

Payments are handled end to end by Stripe, one of the world’s largest payment providers. We never see or store your card details.

You decide. New profiles are hidden from the directory until you choose to list them, and you control which contact details are shown. Visitors who are not members only ever see a limited teaser of the directory.

Every login needs your password plus a one-time code sent to your email, so a stolen password on its own is not enough to get in.

Everyone can see job titles and locations. Members see the full details and how to apply, and can save a search as an alert so new matching listings are emailed to them. Company members can post jobs and contracts.

Stripe retries the payment and emails you to update your card. If payment cannot be collected after the retries, access is paused until it is sorted, then everything comes straight back.

Be professional, be kind, keep it legal. The full community policy explains what is not welcome and how moderation and reporting work.

Use the contact page or email us and we will get back to you.